For more than a decade, one of the few markets to match the growth rate of enterprise software solutions was the market for expert professional services related to ERP.

However, organizations quickly recognized that after an expensive implementation, support costs for maintaining and customizing their ERP solutions were unnecessarily high. In 1995, InfoPeople was founded in response to the demand from the public and private sectors for high value ERP services in a controlled cost environment.

ERP systems are often described as a set of best practices for performing different duties. Once your enterprise software package is implemented, InfoPeople’s depth of hands-on industry experience allows you to leverage your investment and realize the full value of these best practices for your organization. Since 1995, InfoPeople has grown to include equally strong professional services for front office CRM services bringing end-to-end efficiency and effectiveness to your IT infrastructure.

Focusing on ERP and CRM, our core businesses include consulting, solution optimization, and system evolution through a cost-effective business model that mitigates the impact of maintenance and support on the bottom line. Recognizing the high average cost of ERP ownership, InfoPeople provides cost-conscious solutions to help your organization achieve and lock in the efficiencies and savings that motivate enterprise software implementations in the first place.

Just as ERP is invaluable for linking back office functions like finance, shipping and human resources, CRM completes the systematic approach to modern enterprise planning by joining front office activities such as sales force automation, call centers, externally-facing help desks and customer care. InfoPeople possesses a wealth of CRM experience that helps organizations see their consumers in ways never before possible. From out-of-the-box CRM implementations, InfoPeople consultants support, adjust and customize your system to reflect the unique view of your customer required to best serve their needs.

Together, ERP and CRM systems provide a comprehensive, end-to-end view of an organization which empowers decision-makers to effect positive change. InfoPeople works with its enterprise partners to transparently deliver process-driven results in a location independent environment. On site with our clients, off site at an InfoPeople location, or in parallel, we deliver the services required to mine maximum value from your enterprise systems and secure the information they contain.

Through open communication, transparent business processes, and measurable results, InfoPeople has earned the trust and repeat business of numerous Canadian organizations both Public and Private. As a result we are a “Preferred Vendor” to a list of loyal clients including the Government of Canada PeopleSoft Cluster Group, PeopleSoft, SystemHouse (MCI), the Bank of Montreal and Bombardier.

After a difficult implementation phase for many companies, organizations are beginning to reap the long anticipated benefits of their ERP investments. As a result, 80% of ERP-enabled firms are now planning post implementation projects (PA Consulting). It is in this all important niche that InfoPeople lives and thrives as a best-of-breed supplier of cost-effective support services for your mission critical systems.

Enterprise systems test an organization’s accountability, responsibility and communication like never before. Beyond technical expertise, successful management of enterprise systems requires recognition of the people side of the systems equation. InfoPeople delivers the technical and personal skills your organization requires to unlock and secure the value of your enterprise systems.